Device Driver Hpsjvxd.vxd

Regarding the FAQ about extracting the hpsjvxd.vxd file from the Windows 98 CD, when I get to System Tools, I cannot find System File Checker. I have Windows 98 and a scanner that has not worked for a year. I have contacted HP on this issue and have received no help. Dell sent me to your site to get an answer.
Thanks in advance.
Tom Lewis

1. RE: Device Driver Hpsjvxd.vxd
lbyard Nov-15-01 10:08 PM
In response to message 0

did you look in System Tools, System Information, Tools... I think I'll send Dell a bill. Larry

2. RE: Device Driver Hpsjvxd.vxd
TCLewis Nov-16-01 01:46 PM
In response to message 1

Got it. Thanks! Now my problem is that hpsjvxd.vxd is not on the Windows 98 disk -- at least I can't "find" it.

3. RE: Device Driver Hpsjvxd.vxd
lbyard Nov-16-01 07:59 PM
In response to message 2

It's on my CD...
Windows 98: Start, Programs, Accessories, System Tools, System Information, Tools, File Checker, Extract one file form installation disk, enter hpsjvxd.vxd in Start, Restore from… browse to D:\win98 where D: is your CD-ROM drive, Ok, Save File… Browse to C:\Windows\system, OK, OK, close.
Windows Me: Start, Programs, Accessories, System Tools, System Information, Tools, System Configuration Utility, Extract file, enter hpsjvxd.vxd, Start, as above … Larry

4. RE: Device Driver Hpsjvxd.vxd
TCLewis Nov-20-01 01:32 PM
In response to message 3

I appreciate your help. I was able to extract the files successfully. Unfortunately, I'm still getting the message "Sorry, cannot find your scanner." It's an HP ScanJet 5200C. I think the solution is to throw it in the trash.

5. RE: Device Driver Hpsjvxd.vxd
lbyard Nov-20-01 05:32 PM
In response to message 4

No, no, send it me and I'll pay the shipping. I could use another scanner.
Do you have USB active in the CMOS Setup. Check the Device Manager in the Control Panel. Remember the software gets installed before connecting the scanner to the computer. Larry