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doefabh Apr-07-00 03:11 PM
My name is ardi fardian and I'm from indonesia…
I have a problem that has bugging me for 4 days…
I recently bought a Gigabyte GA-71Xe (taiwan version) and and AMD K7-650 Mhz
First time i installed it, it went well…
But after I switched the processor with my friend…(and after then I put mine back)
The pc health status showed me that the temperature of the processor is about 235 degrees celcius…while the system temperature is about 35 degrees celcius..
How could that be….from my knowledge the processor will melt in such a high temperature .The cpu keep on running and I can use it with windows 95 (97) but if I use windows 98 , the computer sometimes shuts down by it self…
Please help me…
Why is this happening..??
I use a visipro pc-133 128 MB an asus v3400tnt and a quantum 10.2 gb drive
Thank you for your attention.
1. RE: athlon and gigabyte ga71xe
lbyard Apr-07-00 03:59 PM
In response to message 0
Obviously, the first thing you want to do is to see if the CPU fan is spinning. Most of them suck air in towards the CPU. Carefully feel the side of the CPU opposite the heat-sink fan. It should be warm to the touch. If it is burning hot, the CPU is overheating; turn off the computer! The heat sink should be installed with heat sink grease. See http://duxcw.com/digest/Reviews/cpufan/athlon/chipcool/hts421bsb.htm for an example. I have not used the Gigabyte motherboard. Information in the User Manual on the health monitoring hardware is sparse--no pictures at all. I presume there must be a thermister probe that attaches to the heat sink and plugs-into the motherboard (I see no place in the motherboard book to plug one in)? Is it installed properly? Is it plugged into the motherboard correctly? The probe may be damaged. You may want to load the BIOS defaults. The BIOS may be shutting down the computer because the CPU has exceeded the shutdown threshold temperature. Larry
2. RE: athlon and gigabyte ga71xe
doefabh Apr-07-00 04:24 PM
In response to message 1
hi mr larry
thank you so much for your kind attention...
i have some further infos
yes the fan is spinning...but the temperature of the processor is not that hot (i've touched it my self.)
and you're right .there is a somekind of sensor (like a small cable )that slips through between the processor and the heatsink+fan
the history of the problem is..
i bought the processor and the mobo just recently
the first time i installed the cpu and the motherboard it went fine a(i used windows98 )
but after i tried to switch my processor with my friend's (cause he had the symptoms first.he wanted to know if whether his cpu or motherbo is damaged.he had the same spec)my pc health monitor shows the same warnings (the temperature of the cpu is about 235'celcius)
and when i tried to use my windows98,it always shuts down by itself
i tried to use windows95 and it stops shutting down but still shows the same warning (processor temp is about 235'celcius while the system's temp is about 35'celcius..
i think this is like a spreading disease ..first my friend's and then mine..
please help me kind sir...
ehm it is ok to switch processor ,right..???
which is damaged ??processor or the moboi..
thank you for your kind attention
3. RE: athlon and gigabyte ga71xe
lbyard Apr-07-00 04:35 PM
In response to message 2
I would try flashing the motherboard with the latest BIOS. WARNING! If you muck-up the flash or there is a power outage during the flash, your motherboard may be placed into a state that it cannot be booted-up to fix the bad flash. When that happens you have to get a flash memory chip with the correct BIOS on it, buy or borrow a flash memory programmer to reprogam the existing chip, or send your board back to the manufacturer or to a repair shop with a flash memory burner to get it reflashed. If that doen't fix the problem, than I am afraid you will have to contact your vendor or the motherboard manufacturer. Larry
4. RE: athlon and gigabyte ga71xe
doefabh Apr-07-00 05:00 PM
In response to message 3
thank you for your lightning fast reply
is flashing the bios give the same result as a reset cmos procedure..??like using the short jumper..
again ..thank you sir..
5. RE: athlon and gigabyte ga71xe
lbyard Apr-07-00 05:04 PM
In response to message 4
No. Flashing the BIOS updates the motherboard and fixes problems. I describe how to do it for a different Athlon motherboard with the AMD chipset at http://duxcw.com/digest/Howto/buildcom/athlon/ath_6.htm. The procedure varies depending on the make and model of the motherboard. I suggest reading about it Gigbyte's web site. Larry
7. RE: athlon and gigabyte ga71xe
doefabh Apr-07-00 05:21 PM
In response to message 5
thank you again
i have been to the gigabyte site..
what they have is just a biop version for windows 2000 compliance..and does not mention anything like my problem..should i use the bios upgrade flash using that bios flash file..??
8. RE: athlon and gigabyte ga71xe
lbyard Apr-07-00 05:29 PM
In response to message 7
You want the top one at http://www.giga-byte.com/gigabyte-web/swothers.htm. It includes discussion about CPU overheating. Be sure to read http://www.giga-byte.com/gigabyte-web/procedure1.htm. Again, be warned... a power outage or mistake can disable the motherboard. Let us know if it fixes the problem, ok. Larry
9. RE: athlon and gigabyte ga71xe
doefabh Apr-07-00 05:49 PM
In response to message 8
is there any possibility that my friend's athlon was already damaged and that damaged athlon made my mobo and also my athlon damaged too..???
athlon does not have abuilt in temp sensor ,right..???
10. RE: athlon and gigabyte ga71xe
lbyard Apr-07-00 06:09 PM
In response to message 9
Are your reading the temperatures from a program in windows or in the BIOS setup? What is the temperature of the CPU in the BIOS setup? If it is different than the one in Windows, the program may have a problem.
I do not think the Athlons are damaged. The fans are turning. The Athlon does not have it's own heat sensor. I think the heat sensors or that part of the motherboard that where the heat sensor plugs in may have a problem. Or the heat sensor on both computers are not installed properly (more likely). Or both motherboards have a BIOS problem. I can't do much more from here, but guess some more. Larry
11. RE: athlon and gigabyte ga71xe
diletante Apr-07-00 07:07 PM
In response to message 10
Pardon me for butting in, but this is certainly an interesting problem. First the computer was OK, then CPUs were swapped with a machine having the problem, and finally the problem appears on both machines. The CPU probably isn't carrying a disease, so if the first motherobard was OK and the second had a problem, just swapping CPUs shouldn't have transferred the problem.
It sounds to me like the thermocouple circuit has gone out of range and is not functioning. That might be a problem reading the sensor, which could be the motherboard or software as Larry suggests, or it could be that the thermocouple has been damaged or installed on the CPU/heat sink wrong. I recommend a close look at the probe, perhaps it was damaged during CPU installation. When changing CPUs, the mistake might have been repeated. I wonder if the motherboard has one of those tiny fuses in that circuit?
12. RE: athlon and gigabyte ga71xe
lbyard Apr-07-00 07:33 PM
In response to message 11
Rob, they are using thermister heat sensors to measure the Athlon CPU temperature. I haven't seen them, but they probably consist of a wire which plugs into the motherboard at one end and a bulge at the other end with the thermister. I would guess there is a clip or something to secure it to Athlon heat sink next to the CPU. Therein, I think, is the problem. The bad board damaged the thermister from the good one, which in turn, damaged the good board, or, both thermisters are installed wrong. I would guess the plugs are plugged into the motherboard backwards; but, I believe thermisters are not polarity sensitive. It helps to try and explain it to a third party. Larry
13. RE: athlon and gigabyte ga71xe
doefabh Apr-08-00 05:03 AM
In response to message 12
hello mr larry ..
it's me again...
i haven't got the courage to try flashing the bios...i'm afraid that it would ruin the guarantee (even if think that the guarantee ia already ruin cause i installed the cpu myself)
but for your information.. the software monitoring in windows and the bios showed the same temp range..(same warning..)so..????
those amd dudes havent given me any reply..
how can i make sure which is/are damaged
the processors or the mobo..
thanks sir s
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