LAST EDITED ON Aug-14-01 AT 07:42 PM (GMT)LAST EDITED ON Aug-14-01 AT 07:38 PM (GMT)
From the Seagate manual:
"Some older computers may hang at startup if their BIOS detects a hard
drive that has values greater than either 4,092 cylinders or approximately
33.8 Gbytes (32 GB). To eliminate this problem, the drive includes a
capacity-limiting jumper that sets the drives default translation geometry
to 4,092 cylinders (2.1 Gbytes) for models ST330621A, ST320413A,
ST315311A and ST310211A. This limits the drives capacity to 2.1
Gbytes. The ST340823A is limited to 33.8 Gbytes (32 GB) when the
alternate capacity jumper is used. To realize the full capacity of the drive,
you can use third-party software such as DiscWizard or Disk Manager."
I'm not sure if this means that you have to set that alternate capacity jumper before using their software. If you can't even boot up the computer without the jumper on, you have no choice but to use that jumper first - perhaps Larry knows the answer here.
The best solution would be if there is a BIOS update available that will allow your computer to recognize the larger drives. If you don't use the Seagate software, it sounds like your drive will behave like a 2.1 or 32 GB unit with the jumper on depending upon your model.