Ok , The mobo is a MSI k7d Master with dual AMD MP 1900 processor's in it. The version of xp is professional.
I had him try to use the boot disk option and then start setup from a dos prompt. He was getting an error message saying that CD was not readable from DOS.
I had him FDISK /mbr, Re FDISK and set up a new active partition with the whole HD, and then format /s the entire HD and try again.
Any other suggestions would be helpful.