XP does not power off PC

When I had 98SE installed selecting shutdown would close the OS then power off the PC, I've now upgraded to XP Pro and selcting shutdown brings me to the "it is now safe....." page and does not switch PC off, any idea's.

1. RE: XP does not power off PC
lbyard Feb-07-02 06:34 PM
In response to message 0

Do you have an ATX power supply and motherboard, or is it an old computer? Larry

2. RE: XP does not power off PC
shadi Feb-08-02 10:35 PM
In response to message 0

try this...go to device manager and choose view then then select show hidden devices
in system devices i think there will be a disabled device...just enable it and try to shutdown ur pc....i think it will work coz the same problem happend with me..

3. RE: XP does not power off PC
jackog Feb-12-02 03:38 PM
In response to message 2

Its a Dell G1, PII 350, and yes there was a disabled device and enabling it has sorted the problem, hope it won't cause any others!, thanks for the help.

4. RE: XP does not power off PC
lbyard Feb-12-02 05:55 PM
In response to message 3

Shadi, thanks for the input. Larry

5. RE: XP does not power off PC
shadi Feb-14-02 05:55 PM
In response to message 4

you welcome