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WIndows 98 Startup Disk doesn't find hard drives

From: Bob
email: rstimac@iquest.net
Date: 29 Nov 1999
Time: 14:03:14
Remote Name: 207.5.164.44

Comments

I have a new Gateway computer with 2 hard drives, a CD-DVD drive, a CD-RW drive and a floppy drive. THe hard drives are Ultra ATA hard drives with an Ultra ATA 66 Controller.

I created a startup disk from the Add/Remove Programs -- Startup Disk option.

When I use the startup disk I cannot access either of my hard drives! Is anyone familiar with this problem or does anyone have a solution or work around to this problem.

Note: Gateway technical support told me I won't be able to access the hard drives using the boot disk because of "the nature of MS-DOS"!

I can access the CD-DVD, CD-RW, floppy drive and the Ram Drive

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