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teebucket Jan-31-01 04:52 PM
I have a new 1 gig Athlon computer using Spacewalker AI61 motherboard. I'm using Windows 98 (not SE) Everything loaded up just fine except for the USB Root Hub. I un-install the driver and tried to up-date the driver and I get the message "Windows is using the best driver". The driver is dated 1998, I notice that the driver in windows 98 SE is dated 1999. Is there a up-date or do I up-grade to windows 98 SE. Will that solve the problem?

Thanks Dennis

1. RE: USB ROOT HUB driver
lbyard Jan-31-01 05:45 PM
In response to message 0
Do you have an explanation mark next to the driver? Win 98 should work, I’ve done it many times. Check the CMOS setup to be sure USB is enabled and an IRQ is assigned to it. Many BIOSes have two places that have to be enabled for USB. USB on many motherboards share an IRQ with one or more PCI slots. Try enabling OS is PnP aware in the BIOS so Windows will do IRQ steering (share interrupts). Try moving PCI cards to other slots. I see nothing on Shuttle’s site on this problem. You may want to download (http://www.spacewalker.com/english/download.htm#AI61) and false the BIOS if your shows a date older than 4/8/2000 when your computer first boots. Do that at your own risk. If something goes wrong with the flash (power outage, etc.) or you make a mistake doing it (use the wrong BIOS, etc.), your motherboard may become inoperable. Finally, click Help, Internet Help, or something like that, to go to Microsoft’s web site and upgrade Win 98 with all of the latest upgrades/bug Fixes, etc. Larry

2. RE: USB ROOT HUB driver
teebucket Feb-01-01 01:28 PM
In response to message 1
I check in the setup and the USB is turned on and no IRQ conflicts. There is explanation mark next to the driver. The only thing I have not tried is re-lod the OS. I want to do a clean load of Windows 98 SE. The problem is that we have a lot of data and e/mail address and bookmarks. I have ID the data files and back them up. We are using Outlook 2000 and I don't know which files to back up for the e/mail messages, address and bookmarks/contacts.

Thanks Dennis

3. Backing-up Critical Files Before Doing a Clean Windows Install
lbyard Feb-01-01 06:16 PM
In response to message 2
Minimally, you should backup:

C:\My Documents
C:\window\*.pwl (password files)
C:\Windows\Start Menu (or any custom short cuts)
CD-ROM, etc. drivers

To backup Outlook 2000, see MS Knowledgebase Article Q196492 at

Outlook Express is covered in Q270670 at http://support.microsoft.com/support/kb/articles/Q270/6/70.ASP?LN=EN-US&SD=gn&FR=0&qry=Q270670&rnk=1&src=DHCS_MSPSS_gn_SRCH&SPR=OEX

Record any dial-up, browser, and network configuration info.

I would be sure to have two backups of My Documents and any other critical user data. One of them would probably be done with Microsoft Backup (see http://duxcw.com/digest/Howto/software/windows/winme/backup/index.html). Two backups are essential if you are using a tape drive. The next time you just do one backup, you discover the backup is bad, and you lose a lot work, just remember that old guy with the web site, Larry, told you to take the time to do two of them.

If you are doing a clean install on a new hard disk, the old hard disk is a backup. Data can be moved from the old hard disk to the new one by temporarily disconnecting the CD-ROM and plugging the old drive into the secondary IDE interface, or by jumpering the new drive as a Master with a Slave present, jumpering the old drive as a Slave, and attaching the old drive to the same cable as the new one. However, data will usually be transferred faster if the old drive is attached to the secondary IDE interface. I usually keep the stuff on the old drive for a while in case I forget to copy something that I need to the new one. Again, make another backup. I have dropped hard disk drives and I am nearly perfect.

This does not cover everything for every computer. Do it at your own risk. Larry

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